Which kinds of healthcare practices do you work with?
Independent practices with 5 to 200 people: medical groups, dental offices, physical therapy, chiropractic, optometry, behavioral health, and med spas. Each has paperwork AI can take on and patient data that needs approved tools.
Can a physical therapy or chiropractic office use ChatGPT?
Yes, for work with no patient information, like marketing, job posts, and education handouts. Anything with patient details needs a HIPAA-eligible tool with a signed BAA, and a licensed provider signs every note.
Are AI scribes HIPAA compliant?
Many AI scribe vendors sign BAAs and are widely used. We vet the vendor, set how long it keeps data, update patient consent where needed, and train clinicians to review every note.
Is a signed BAA enough?
No. A BAA (Business Associate Agreement) only makes a vendor eligible to handle patient data. Your practice still needs its own policy, staff training, and limits on how much patient data goes into each task.
What does California add on top of HIPAA?
Two things. California’s medical privacy law (CMIA) covers every licensed provider. And since January 2025, AI-written patient messages about clinical information need a disclaimer and a way to reach a person, unless a licensed provider reviews them first.
Can a therapist put session notes into an AI tool?
Only into a HIPAA-eligible tool with a BAA, with psychotherapy notes kept separate from the rest of the record. Substance use treatment programs also fall under 42 CFR Part 2, so we keep the approved tool list short.
Can a med spa use AI for marketing and consultation follow-up?
Yes, and it is a great first use. Identifiable before-and-after photos need written patient permission, and a physician signs off on any treatment claim before it is published.
Does AI work with Medicare therapy documentation?
Yes, as a first draft. AI drafts the note from the visit, and the therapist reviews and signs it. We write that review step into the workflow.
Do you work with practices outside Orange County?
Our team is based in Irvine and most clients are in Orange County and greater Southern California, where we can train your staff in person. Remote engagements work fine for the assessment and On-Going Support.
Where do we start?
It starts with a 30-minute kickoff meeting over video or in person, then a written proposal, then the on-site AI Strategy & Assessment: a tool and vendor review, a patient data review, a written AI usage policy, and a prioritized roadmap.