What size and kind of businesses do you work with?
Our sweet spot is 10 to 50 employees: professional services firms, healthcare-adjacent practices, real estate and insurance offices, and trades businesses with an office staff. We’re based in Irvine and serve Orange County first, greater Southern California second.
Our team is already using ChatGPT on their own. Is that a problem?
It might be, and you’re not alone. Most small businesses have employees using AI tools nobody approved, with no rules about what data can go into them. The audit inventories exactly what’s in use, and the usage policy gives your team clear, safe rules from day one.
Do we need anyone technical to work with you?
No, that’s the point. SafeLab exists for businesses that want AI working for them but don’t have anyone technical to own it. We handle the technical decisions and explain everything in plain language. You get an AI department without making a six-figure hire.
How do you keep our customer data safe?
Safety is built into everything we set up: a data safety review of where your information is going today, a written policy on what may and may not enter AI tools, and vetting of every vendor before it touches your data. Our founder built production AI systems for healthcare and enterprise environments where data protection is non-negotiable.
What exactly do I get from the SafeStart Audit?
Starting at $2,000 and two weeks of our time, you get five things: a full inventory of your tools and where AI fits (and where it doesn’t), a data safety review of what your team is already putting into AI tools, a starter AI usage policy ready to hand to employees, a live training session for your whole team, and a prioritized roadmap of what to set up first, what it costs, and what it saves.
What does the AI retainer include?
We become your AI department on a monthly retainer: setup and configuration of the tools on your roadmap, ongoing training as tools change, your governance policy kept current, a real human to ask when something doesn’t work, a quarterly re-audit, and vendor vetting before you sign up for any new AI tool.
Are we locked into anything after the audit?
No. The audit is a standalone, fixed-price engagement. You keep the usage policy and the roadmap whether or not you continue onto the retainer. Most clients do continue, because the roadmap makes the next steps obvious, but that’s your call.
What if our problem turns out not to be an AI problem?
We’ll tell you. If your CRM is a mess because nobody enters data consistently, AI won’t fix that. When the audit finds a process or data problem, we say so and quote the cleanup separately, so you’ll never pay for AI that can’t work.
Do you also build custom AI software?
Yes. Our founder is an AI scientist with production systems running in healthcare and enterprise environments, and we take on custom AI development, including agents, integrations, and private deployments, as separately scoped and quoted project work.
How do we get started?
The fastest way is to book a free 30-minute discovery call using the button in the nav. You can also send us a message with the form below or email info@safelab.dev, and we’ll respond within one business day. Not ready to talk? Subscribe to our weekly newsletter and get comfortable first.